Privacy Policy

1. Introduction

KCP Homebuyers(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website or contact us about purchasing your property.

By using our website or submitting a form, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact Information: Full name, email address, and phone number.
• Property Information: Property address, asking price, property condition, and desired timeline to sell.
• Communication Records: Records of your communications with us, including emails, phone calls, and text messages.
• Automatically Collected Data: IP address, browser type, device type, pages visited, and time spent on our website (via cookies and similar technologies).

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or government-issued ID numbers unless specifically required to complete a real estate transaction and you provide it directly.

3. How We Use Your Information

We use the information we collect to:

• Contact you regarding your property inquiry and to present a cash offer.
• Send you information about our services that may be relevant to your situation.
• Communicate with you via phone, email, and text message (SMS/MMS), subject to your consent.
• Improve our website, services, and customer experience.
• Comply with applicable legal obligations.
• Prevent fraud and protect the security of our website and services.

4. Text Message (SMS) Communications — A2P Compliance

If you have questions about our SMS program, contact us at caleb@kcpbuyshouses.com or call (404) 882-6276.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use third-party services such as Google Analytics which set their own cookies. Please refer to those services' privacy policies for more information.

6. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, CRM platforms), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of KCP Homebuyers, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Inquiry information is typically retained for up to 3 years for business record-keeping purposes. You may request deletion of your information at any time (see Section 9 below).

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of SMS: Reply STOP to any text message we send you, or contact us at caleb@kcpbuyshouses.com.
• Opt-Out of Email: Click “unsubscribe” in any marketing email we send, or contact us directly.

10. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at caleb@kcpbuyshouses.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of material changes by updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: